Helping people

This section contains features on how innovative solutions are making a difference to people.



	Playing from scratch When the GCTO (Group Chief Technology Office) team at BT were introduced to a highly innovative programming language for children last year, they knew it contained the germ of an even bigger idea.
	Innovation with a challenge Adam Oliver loves a challenge. As head of research for innovation for age & disability and corporate social responsibility at BT he is constantly coming up with bright new ideas to help people make the most of communications technology.
	NHS benefits from invisible revolution There's an invisible revolution happening in the NHS that is improving patient care while making the most out of precious resources.
	Customer Service 2.0 In the online world it seems all the excitement about the next generation of web development is focused on social networking.
	BT Hubbub - Tapping into the wisdom of crowds The connected nature of our society enables large numbers of people to contribute their minds to solving challenges, and collectively arrive at much better solutions.
	BT Sign shows the way ahead for deaf people BT's pioneering approach towards inclusiveness reached new heights in May when the company launched BT Sign, a new website resource for deaf people.
	BT's wireless hospital delivers healthy benefits Staff at Kings Mill Hospital in Sutton-in-Ashfield, Nottinghamshire, have been getting some funny looks lately after visitors spotted doctors and nurses talking to their lapels. But this is not an outbreak of some strange new disease...
	Technology helping us go greener BT's research foresight manager Robin Mannings explores how information technology can be used to support sustainability and the efficient management of scarce resources in transport and other key infrastructures.
	A healthy future BT futurologist Ian Pearson looks at how technological developments could help us all stay healthier in 2020.