Innovation


Technology

This section contains features looking at current and future technology.

 
Meet the disruptive evangelist

Meet the disruptive evangelist
BT futurologist Ian Neild is acknowledged as a leading authority on technology trends and the impacts of technology on society and business...

 
Savvy shoppers need to be understood

Savvy shoppers need to be understood
Shoppers are getting smarter. They’re becoming more astute, more demanding and more commercially savvy. So much so, they can spot an organisation that isn’t 'joined up' and offering an integrated service a mile away...

Jonathan's eye on the future

Jonathan's eye on the future
Jonathan Mitchener has always got an eye on the future. And he's got one of the most interesting - and intriguing - jobs at BT. Here he explains why...

You can bank on it

You can bank on it
Casting an eye over the scale of progress in electronic banking over the past 20 years, it would be tempting to assume that the relentless march of technology might now pause for breath...

The network has gone soft

The network has gone soft
Evolutionary theory tells us that those that adapt best to changing environments are the ones most likely to survive. In the 21st Century telecommunications is facing an evolution from a world of hard switching and physical engineering to one dominated by software driven systems that can match the demand from communications providers and end-users for flexibility...

Rekindling the call centre passion

Rekindling the call centre passion
Rarely has there been such a perfect example of the love-hate relationship than that of the UK nation with call centres. Consumers rely on their services...

Living in a world of exponential change

Living in a world of exponential change
Jeff Patmore, BT’s head of Strategic University Research, discusses how technology is shaping our lives - at home and at work...

High praise for BT programming approach

High praise for BT programming approach
When the creator of Java, one of the world's most recognisable and ubiquitous web-programming languages, describes a company's approach to software development as 'spot on'...

Lesley’s Sought-After Industry Insights

Lesley’s Sought-After Industry Insights
Lesley Gavin is BT's first female futurologist. She has recently been shortlisted for a national First Woman award in the 'Technology' category...

Telepresence - seeing is believing

Telepresence - seeing is believing
Imagine being in two places at the same time. Impossible? Well, maybe, but with the advances currently being made in videoconferencing technology you might well believe you can be in two places at once...

Buying into technology at shopping showcase

Buying into technology at shopping showcase
A favourite, but sometimes frustrating, pastime - shopping - is being made easy and engaging, thanks to BT...

A society of minds

A society of minds
BT's head of strategic university research Jeff Patmore looks at how instant access to knowledge via the internet is changing our view of the world...

 Taking an idea to market - the birth of 'wi-fi' for everyone

Taking an idea to market - the birth of 'wi-fi' for everyone
The goal of making wi-fi networks easily accessible to the UK population seems at first take to be a massive challenge, fraught with difficulties such as security concerns, hotspot accessibility and massive potential rollout costs...

Wireless life in 2020

Wireless life in 2020
BT futurologist Ian Pearson predicts a dramatically different world where we will all be connected to each other and communicating wirelessly by 2020.

Technology to get your hands on

Technology to get your hands on
A new A4-sized version of the DigiMemo device has been developed to help people with note-taking and form-filling.

BT Reveals Insight into the Future

BT Reveals Insight into the Future
In the future we could be holidaying in space while robots tend our gardens back home - according to BT's latest technology timeline...