You can contact us by telephone, email or post.
Telephone
Shareholder Helpline - for general enquiries call:
Freefone 0808 100 4141
(+44 (0)121 415 7178 from outside the UK)
Textphone 0800 169 6907
(+44 (0)121 415 7028 from outside the UK)
email
Please send an email to:bt@equiniti.com
Post
Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA
Choose to receive all your BT shareholder communications online at www.bt.com/signup and you will qualify for ShareholderPlus, an exclusive range of shareholder offers on products and services from BT and partner companies. You can see the current offers at www.bt.com/shareholderplus as well as details of the great e-shareholder competition.
www.bt.com/aboutbt has a wealth of constantly updated information about BT, and www.bt.com/investorcentre has information of particular interest to our shareholders.
BT produces a series of reports on its financial, business, social and environmental performance. Most of these can be found on our website at www.bt.com/aboutbt Contact the Shareholder Helpline for printed copies, where available.
Please see the cautionary statement about forward looking statements in the BT Group plc Annual Report & Form 20-F 2008 available online at www.bt.com/annualreport
If you have a broken or redundant handset you no longer need, please help us to raise vital funds for ChildLine.
Email us at charity.programme@bt.com and we will then send you a freepost recycling bag.
All information and prices are correct at time of going to print, 16 May 2008, but may be modified without notice from time to time. Services and equipment are provided subject to British Telecommunications plc's standard conditions of contract. Nothing in this publication forms any part of any contract. Offers are for UK resident shareholders.