Assurance

 

This report has been assured against the AA1000 Assurance Standard. We used the Global Reporting Initiative’s (GRI) G3 Sustainability Reporting Guidelines, and the GRI Pilot Telecommunications Sector Supplement when preparing this report.

 

The AA1000 Assurance Standard stipulates that three specific principles must be met:

 

• Materiality: the report must include all the information about our sustainability performance that readers need to make informed judgements, decisions and actions.
• Completeness: the report must include all material aspects.
• Responsiveness: the report must demonstrate that BT has responded to stakeholder concerns, policies and relevant standards and adequately communicated these.

 

Lloyd’s Register Quality Assurance Limited (LRQA) is contracted by BT to assure this report against AA1000 AS and the GRI Sustainability Reporting Guidelines. LRQA’s statement explains the assurance process and provides their conclusions.

 

The GRI G3 Guidelines include a requirement to self-declare an application level, ranging from the highest level, ‘A+’, to the lowest ‘C’. We see ourselves positioned at the A+ level; see the GRI Index in this report for information against each GRI indicator.