| Business Principles |
| April 2008 | March 2009 | BT will increase its Ethical Performance Measure score to 86% | | New | |
| Climate Change |
| April 2008 | December 2020 | BT Group will reduce its CO2e emission intensity by 80% against 1996/7 levels by December 2020. | | New | |
| April 2007 | December 2016 | BT will reduce its UK carbon dioxide emissions (measured in tonnes CO2 equivalent) to 80% below 1996 levels. | On track to achieve target with current levels 58% below the base year. Note that this year we have recalculated our 1996 baseline figure to take account of the updated DEFRA CO2 conversion factor for 1996. | On Target | |
| April 2007 | December 2012 | 20% of BT’s employees will be actively engaged in reducing carbon footprint at work and at home. | We are well on track to achieve this target with a significant number of BT people now actively engaged. | On Target | |
| April 2007 | March 2009 | BT will complete the design for BT’s Data Centre of the future and start rolling out to the estate. | We have completed the base design and are now moving towards a detailed systems design. We are on target to deliver on time. | On Target | |