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Society and Environment Report

CSR in BT

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CRRA reporting awards

Innovation and implementation are the themes of our 2008 Sustainability reporting. The report focuses on the our commitment to responsible business practices and our search for commercial opportunities that address sustainability challenges. It also explores how sustainable practices are being successfully embedded into our core business processes.

Our short printed report Changing World: Sustained Values 2008 is available to download and is also available in several other languages. The full online report gives more detailed policy, performance and target information across the range of sustainability issues that are relevant to us.

Investors

Customers
9% improvement in right first time

Employees

Employees
111,858 people in 61 countries


Community

Improving society
£22.3million investment to improve society

Digital Inclusion

Digital inclusion
3% improvement in internet use


Environment

Environment
4% increase in waste recycled

Climate change

Climate change
C02 emissions 58% below 1996 levels


Human rights

Integrity
£2.2bn customer bids with a sustainability component

Suppliers

Suppliers
66% of suppliers working with BT to improve their sustainability impacts

BT and London 2012 BT and London 2012

As Official Communications Services Partner for the Olympic & Paralympic Games, we're setting out on a five year journey. 

BT. Bringing it all together for London 2012