Innovation

It's all too easy to forget life before broadband. The endless waiting for pages to appear on-screen...for files to download...for anything to happen...

Companies are still suspicious of employees interacting with social networking sites during office hours. The concern is that staff might spend too much time staying in touch with friends instead of concentrating on their day job...

Jeff Patmore is BT's head of University Research. Here he discusses how the informed views of BT's partners can help the company to maintain its propensity to innovate…

For anyone with reduced visual or cognitive capabilities, the paper bills falling on their doormat are not just financial chores, they are also a frustrating challenge of comprehension.